OrbitzOrbitz, Inc. is an Internet travel company based in Chicago, since 2004 a part of the Cendant Corporation. Its flagship site, Orbitz.com, utilizes the QPX search ITA Software and a proprietary booking system originally called "Direct Connect", and now know as "Supplier Link", given the name "Orbot." Orbitz also operates portals for business purchasers of travel and travel vendors, and is a partner of "opaque" booking site Hotwire.com. It was traded on the NASDAQ exchange under the ticker symbol "ORBZ." Jeffrey G. Katz, Chairman, President, and Chief Executive Officer, has led the company since July 2000; he had previously served as President and CEO of Swissair. Orbitz differs from competitors in that it neither consolidates inventory (such as Priceline.com) nor provides a gateway to a so-called global distribution system (GDS) (such as Travelocity), but directly searches for inventory in and retrieves information for bookings from the computer reservation systems (CRSs) or inventory management systems of travel suppliers such as airlines. As such, it searches the entire inventory of available prices simultaneously, rather than retrieving a representative subset. History and controversyOrbitz constituted the airline industry's response to the rise of online travel agencies such as Expedia and Travelocity and trailed its major competitors by several years. Continental Airlines, Delta Air Lines, Northwest Airlines, and United Airlines, subsequently joined by American Airlines, invested a combined $145 million to start the project in November 1999. It was code-named T2— some claimed, meaning "Travelocity Terminator"— but adopted the name Orbitz when it commenced corporate operations in February 2000. Beta testing began early the next year, and Orbitz.com officially launched in June 2001. Even before the site began operating, however, the company faced intense antitrust scrutiny— after all, five of the six oligopolist "major" airlines, controlling 80 percent of the US air travel market, were collaborating. Several consumer organizations lobbied the United States Department of Transportation to block the project from the outset, and some 23 state attorneys general also voiced concerns. When the DOT permitted the company to move ahead in April 2001, the effort was switched to the Antitrust Division of the Department of Justice and the U.S. House Committee on Energy and Commerce. Among the concerns raised were these:
The Interactive Travel Services Association (ITSA), an organization of Internet travel agencies, issued a report in December 2001 arguing that Orbitz was stifling its members. Partly in response, Orbitz announced in May 2002 it would make its fares available to travel agents offline. Separately, Southwest Airlines filed a lawsuit against Orbitz for trademark infringement and false advertising in May 2001. Southwest, which had opposed the project from the outset, claimed Orbitz misrepresented its prices and used its trademarks without permission. In July, it withdrew its fares from Orbitz altogether. In July 2003, the Department of Justice ruled that Orbitz was not a cartel and did not pose a threat to competition. Orbitz's rapid growth had leveled off, its online competitors' businesses had continued to grow apace, and no evidence was found of price fixing. Additionally, changes in the marketplace had eroded both the advantages of the Most Favored Nation clause and the initial technological superiority of the Orbitz engine. On September 29, 2004 Orbitz was acquired for $1.2 billion by New York-based Cendant Corporation. Given Cendant's spate of acquisitions in Europe, there has been some speculation about Orbitz being exported to Europe as a brand or the continued use of acquired Cendant brands like ebookers and Octopus Travel Online BoycottIn March, 2005, Orbitz.com received email complaints numbering in the thousands from readers of a website called The Best Page in the Universe. The author, George Ouzounian a.k.a. Maddox, recounted a less than satisfactory experience with Orbitz in which he was given an impossible itinerary which could not physically be fulfilled, and was not given a refund. This story was read by over a hundred thousand people within less than a week, and instigated a boycott against the company by many of these readers. Orbitz responded to the many thousands of emails that Maddox readers sent to them. The readers forwarded those emails to Maddox, who posted it on his site:
Ouzonian's response to Orbitz's reply: "Hey, good point Orbitz, except that having 3 hours and 6 minutes to "connect to the other airport" is misleading because I don't need to simply "connect," I need to check in at least 2 hours before my flight...not to mention the time it would take to locate and walk to my terminal, check in my luggage, and stand in line. This is assuming there are no further airline or traffic delays." Additionally, Maddox readers were further alienated due to this exchange, since Orbitz had shared information with other parties regarding an unsettled customer dispute. Claiming that, because Orbitz had violated their own contractual agreements, some readers - whose emails are also posted on that article - vowed never to use Orbitz. Orbitz GamesOrbitzgames.com was launched in September 2005 as a showcase of all the promotional orbitz games produced to date. References
This page about orbitz includes information from a Wikipedia article. Additional articles about orbitz News stories about orbitz External links for orbitz Videos for orbitz Wikis about orbitz Discussion Groups about orbitz Blogs about orbitz Images of orbitz |
|
Orbitzgames.com was launched in September 2005 as a showcase of all the promotional orbitz games produced to date. [2] US Sales- 2.5+ Million[citation needed]. Claiming that, because Orbitz had violated their own contractual agreements, some readers - whose emails are also posted on that article - vowed never to use Orbitz. The single is to be titled "I Have This Dream", and will be released in mid-late February 2006 [1]. Additionally, Maddox readers were further alienated due to this exchange, since Orbitz had shared information with other parties regarding an unsettled customer dispute. Her part has reportedly already been recorded. This is assuming there are no further airline or traffic delays.". Ciara is particapting in a charity single written and produced by Michael Jackson. Ouzonian's response to Orbitz's reply: "Hey, good point Orbitz, except that having 3 hours and 6 minutes to "connect to the other airport" is misleading because I don't need to simply "connect," I need to check in at least 2 hours before my flight...not to mention the time it would take to locate and walk to my terminal, check in my luggage, and stand in line. The performance was one of the biggest of her career because of the high television audience and the large stadium audience. [This happened] in May of 2002 [and all sales] meet airline requirements for appropriate "minimum connection times"...there are significant inaccuracies in the information he provides...His flight was actually scheduled to depart at 12:45 pm so he had a total of 3 hours and 6 minutes to connect to the other airport, as opposed to the 2 hours and 21 minutes he claimed. Ciara performed at the Orange Bowl. The readers forwarded those emails to Maddox, who posted it on his site:. Ciara ended 2005 by going on tour with other teen pop sensations like Bow Wow and Chris Brown for the "Holladay Jam" which stopped at cities like New York and Atlanta. Orbitz responded to the many thousands of emails that Maddox readers sent to them. Ciara was nominated for four Grammy awards including Best New Artist and Best Rap/Sung Collaboration for 1,2 Step. This story was read by over a hundred thousand people within less than a week, and instigated a boycott against the company by many of these readers. In the December of 2005 Ciara went on tour with Gwen Stefani's "Harajuku Lovers Tour". Maddox, recounted a less than satisfactory experience with Orbitz in which he was given an impossible itinerary which could not physically be fulfilled, and was not given a refund. The duet also reached a peak of #3. The author, George Ouzounian a.k.a. In the fall of 2005, Ciara was featured singing alongside current love interest, Bow Wow, on the second single from his 2005 album Wanted entitled Like You in the fall. In March, 2005, Orbitz.com received email complaints numbering in the thousands from readers of a website called The Best Page in the Universe. In the summer of 2005 during the success of Goodies Ciara was featured on several singles by other hip-hop artists, such as Missy Elliott's 'Lose Control' from her album The Cookbook which peaked at#3 on the Billboard Hot 100. Given Cendant's spate of acquisitions in Europe, there has been some speculation about Orbitz being exported to Europe as a brand or the continued use of acquired Cendant brands like ebookers and Octopus Travel. In 2005 Ciara released her DVD of music videos with behind the scenes footage of her rehearsals for the Soul Train Awards. On September 29, 2004 Orbitz was acquired for $1.2 billion by New York-based Cendant Corporation. The song most likely performed poorly because she was featured on an already successful single at the time Like You with Bow Wow and many radio stations did not want to play that song along with And I. Additionally, changes in the marketplace had eroded both the advantages of the Most Favored Nation clause and the initial technological superiority of the Orbitz engine. In August 2005, Ciara's fourth single, And I was released and peaked at #96 which was poor compared to the first three singles. Orbitz's rapid growth had leveled off, its online competitors' businesses had continued to grow apace, and no evidence was found of price fixing. charts. In July 2003, the Department of Justice ruled that Orbitz was not a cartel and did not pose a threat to competition. In May 2005, Ciara's third single, Oh featuring Ludacris, reached number two on the Hot 100 and number 4 on the U.K. In July, it withdrew its fares from Orbitz altogether. Ciara charted one place higher than she would have done if downloads had not been included in the chart formula; she would have instead swapped places with Elvis Presley's re-issue of "The Wonder of You" at number four. Southwest, which had opposed the project from the outset, claimed Orbitz misrepresented its prices and used its trademarks without permission. on 11 April the same year, and reached number three, benefiting from the fact that it was the first week that downloads were incorporated into the singles chart. Separately, Southwest Airlines filed a lawsuit against Orbitz for trademark infringement and false advertising in May 2001. "1, 2 Step" was released in the U.K. Partly in response, Orbitz announced in May 2002 it would make its fares available to travel agents offline. The second single, "1, 2 Step", featuring Missy Elliott, reached the top ten in the U.S., peaking at number two in early 2005. The Interactive Travel Services Association (ITSA), an organization of Internet travel agencies, issued a report in December 2001 arguing that Orbitz was stifling its members. It entered the Billboard 200 chart at number three, and sold over two milion copies in the United States alone. Among the concerns raised were these:. With help from Pha, Garrett, and Lil Jon, Ciara released her debut album, Goodies in September 2004. House Committee on Energy and Commerce. "Goodies" became a hit, reaching the top of the United States pop charts, and also charting in the United Kingdom (in January 2005, also reaching number one), Australia, Germany, Sweden, and New Zealand. When the DOT permitted the company to move ahead in April 2001, the effort was switched to the Antitrust Division of the Department of Justice and the U.S. She joined a girl group, worked on her songwriting, left the group, got a publishing deal, and found a "music soul mate" when she met producer Jazze Pha. Several consumer organizations lobbied the United States Department of Transportation to block the project from the outset, and some 23 state attorneys general also voiced concerns. In her early teens she formed the goal to become a professional singer. Even before the site began operating, however, the company faced intense antitrust scrutiny— after all, five of the six oligopolist "major" airlines, controlling 80 percent of the US air travel market, were collaborating. She has said that it was seeing a televised performance by Destiny's Child that inspired her to pursue a career in music. Beta testing began early the next year, and Orbitz.com officially launched in June 2001. Born in Austin, Texas, Ciara grew up in army bases in Germany, New York, California, Arizona, and Nevada, since her father was in the United States Army. It was code-named T2— some claimed, meaning "Travelocity Terminator"— but adopted the name Orbitz when it commenced corporate operations in February 2000. . Continental Airlines, Delta Air Lines, Northwest Airlines, and United Airlines, subsequently joined by American Airlines, invested a combined $145 million to start the project in November 1999. Ciara Princess Harris (born October 25, 1985), known simply as Ciara, is an American Grammy nominated pop and R&B singer-songwriter. Orbitz constituted the airline industry's response to the rise of online travel agencies such as Expedia and Travelocity and trailed its major competitors by several years. Ciara & Fatman Scoop. . 2006: Grammy Awards - Nominated - Best Short-Form Music Video: "Lose Control" Missy Elliott feat. As such, it searches the entire inventory of available prices simultaneously, rather than retrieving a representative subset. 2006: Grammy Awards - Nominated - Best Rap/Sung Collaboration: "1, 2 Step". Orbitz differs from competitors in that it neither consolidates inventory (such as Priceline.com) nor provides a gateway to a so-called global distribution system (GDS) (such as Travelocity), but directly searches for inventory in and retrieves information for bookings from the computer reservation systems (CRSs) or inventory management systems of travel suppliers such as airlines. Ciara & Fatman Scoop. Katz, Chairman, President, and Chief Executive Officer, has led the company since July 2000; he had previously served as President and CEO of Swissair. 2006: Grammy Awards - Nominated - Best Rap Song: "Lose Control" Missy Elliott feat. It was traded on the NASDAQ exchange under the ticker symbol "ORBZ." Jeffrey G. 2006: Grammy Awards - Nominated - Best New Artist. Its flagship site, Orbitz.com, utilizes the QPX search ITA Software and a proprietary booking system originally called "Direct Connect", and now know as "Supplier Link", given the name "Orbot." Orbitz also operates portals for business purchasers of travel and travel vendors, and is a partner of "opaque" booking site Hotwire.com. Ludacris. is an Internet travel company based in Chicago, since 2004 a part of the Cendant Corporation. 2005: Vibe Awards - Won Best Collaboration for "Oh" feat. Orbitz, Inc. 2005: CosmoGIRL! Magazine Annual - Won - Born to Lead Award. Cendant. Ciara & Fatman Scoop. drops investigation into Orbitz. 2005: Soul Train Lady of Soul Awards - Won - Best Video for "Lose Control" Missy Elliott feat. MSNBC: U.S. Missy Elliott. Information Week: Cendant Buys Orbitz For $1.2 Billion. 2005: Soul Train Lady of Soul Awards - Won - Best Dance Cut for "1, 2 Step" feat. technical problems on Orbitz.com were misrepresenting the true costs of tickets to customers. 2005: Soul Train Lady of Soul Awards - Won - Best New Artist. that the airlines would coordinate efforts secretly to reduce discounts. Ciara & Fatman Scoop. that Computer Reservation System fee discounts extended to partner airlines would undermine competitors and damage the fledgling online travel industry. 2005: MTV Video Music Awards - Won - Best Dance Video for "Lose Control" Missy Elliott feat. the airlines' agreement to release certain discount fares only to Orbitz, at the expense of its online and offline competitors. Ciara & Fatman Scoop. above all, the so-called Most Favored Nation provision, by which the airlines agreed not to cut deals with competing sites under more favorable terms than with Orbitz. 2005: MTV Video Music Awards - Won - Best Hip Hop Video for "Lose Control" Missy Elliott feat. Missy Elliott. 2005: Teen Choice Awards - Won - Choice Music R&B/Hip Hop Track for "1, 2 Step" feat. Ludacris. 2005: Teen Choice Awards - Won - Choice Music Make-Out Song for "Oh" feat. Missy Elliott. 2005: Bet Awards - Won - 2005 Best Collaboration for "1, 2 Step" feat. 2005: Soul Train Awards - Won - Best R&B Soul/Rap New Artist. 2005: Soul Train Awards - Won - Sammy Davis Junior Female Entertainer of the Year. Goodies: The Videos & More. Coach Carter ("Roll Wit U"; 2005). 2006: "So What" (with Field Mob & Jazze Pha, from TBA). 2006: "King & Queen" (with T.I., from King). 2006: "Lose Your Cool" (with Jazze Pha & Cee-Lo, from Happy Hour). 2005: "Like You" (with Bow Wow, from Wanted). 2005: "Lose Control" (with Missy Elliott & Fatman Scoop, from The Cookbook). 2004: "Get it Started" (with Ja Rule from R.U.L.E.). 2004: "It's Us" / "I Wish" (with ATL, from The ATL Project). 2004: Goodies (2x Platinum). |