CostcoCostco Wholesale Corporation NASDAQ: COST is the largest membership warehouse club chain in the world, and headquartered in Issaquah, Washington, United States, with its flagship warehouse #1 in nearby Seattle. HistoryCostco's first location, opened in 1976 under the "Price Club" name, was housed in a Quonset hut in San Diego. Its unique model of serving primarily small-business owners proved very successful, prompting James Sinegal and Jeffrey Brotman to open the first Costco warehouse location in Seattle. This new venture proved very successful; Costco became the first company ever to grow from zero to $3 billion in sales in less than six years. In 1993, Costco and Price Club merged, forming "PriceCostco." The combined company had 206 locations generating $16 billion in annual sales and created the company's current structure. Costco's web site was first introduced in 1995, and it started conducting e-commerce in 1998 at Costco.com. In 1997, PriceCostco changed its name back to Costco, under which the company currently operates. Costco has also changed the site of its corporate headquarters from the city of Kirkland, Washington, to Issaquah, Washington. Costco todayPatrons entering a typical Costco warehouseAs of July 2005 Costco has 456 locations:
Costco employs about 103,000 full- and part-time employees, and for fiscal year 2004, ended in August, the company's store sales rose 13% to $47.1 billion. Costco's closest competitor, Wal-Mart-owned Sam's Club, has two hundred more stores than Costco, yet routinely earns more than $1 billion less in revenues each year. As of 2005, Sinegal and Brotman act as Chief Executive Officer and President and Chairman, respectively. Sales modelTypical Costco warehouse interiorCostco's success is a result of its focus on selling products at low prices, often at very high volume. These goods are usually bulk-packaged and sold primarily to large families, small businesses and small business owners' families. As a warehouse club, Costco is open to only members and their guests, except for purchases of liquor, gasoline and prescription drugs in some US states due to state law and liquor license restrictions. The food court where one can purchase fast food items such as hot dogs and pizza is open to both members and non-members. Memberships must be purchased in advance; the cheapest membership costs $45 for one year. Purchases made at Costco's website do not require a membership, however a 5% surcharge is added to purchases made by non-members. Purchases made with gift cards, called Costco cash also do not require a membership. Costco is able to charge sometimes astonishingly low prices by keeping overhead low, returning savings to consumers. In fact, many senior executives, including Costco's CEO, use office furniture that was purchased from the Boeing Company when Costco was started. Costco doesn't have a public relations department either, believing it is unnecessary. The corporate jet is not used unless it is filled to capacity. The company's warehouses are sparsely decorated, with the exception of colorful marketing banners. Most products are delivered to the store on shipping pallets, and the pallets are used to display products for sale on the retail floor. This contrasts with other retailers who take the additional trouble to break down pallets and stock individual products on shelves. Costco caps its profit margin on most products at 14% and allows itself slightly higher margins only on its Kirkland Signature store brand (a name derived from its previous headquarters in Kirkland) with a strict 15% profit limit. Besides frugality, Costco is also famous for its idiosyncratic inventory practices. Unlike many retailers, stores do not maintain a full range of every product type and every major brand within each product category. Rather, stores carry only a few very popular product categories and selected products within each category. Costco concentrates more on overall value than the lowest possible price for its product range. Many of the products it stocks are high quality at a reasonable cost instead of inferior quality at a low price. In some product categories, the company does not rotate products often, so customers can expect certain brands of snacks or beverages to be in stock indefinitely. In many other categories the company constantly seeks the best deals currently available, so products will appear and disappear over short periods of time. This encourages consumers to regularly visit their local warehouse for surprise deals. Since Costco has such high sales volume and rapid inventory turnover, it is able to receive cash from the sale of a large portion of its inventory before it has to pay back its suppliers. This use of float is a major advantage in its own right; Costco is essentially borrowing money from their suppliers with no interest. EmployeesCostco is noted for providing full benefits and comparatively generous compensation to its employees. For instance, a cashier with four years of experience can earn more than $40,000 with full benefits, including medical, dental, Rx, disability, and life, and is even entitled to participate in a 401k program and purchase stock options. These perks are the highest in the industry and especially surprising considering Costco's price-centric sales strategy (similar to Wal-Mart's, a company criticized for its low pay and refusal to offer benefits to most employees). A recent estimate (New York Times, July 17, 2005) puts Costco's average pay at $17 per hour, or 42% higher than Walmart-owned "Sam's Club". Wall Street analyst Bill Dreher of Deutsche Bank criticized Mr. Sinegal in 2004, saying "it's better to be an employee or a customer than a shareholder." Sinegal counters that good wages and benefits more than pay for themselves by holding down employee turnover, reducing employee theft and by appealing to a certain percentage of affluent customers who appreciate that the low prices do not come at the workers' expense. ProductsTypical Costco food concessionOver the years, Costco has gradually expanded its range of products and services. Initially it preferred to sell only boxed products that could be dispensed by simply tearing the shrinkwrap off a pallet. It now sells many other products that are more difficult to handle, such as fresh produce, meat, seafood, fresh baked goods, flowers, clothing, books, software, home electronics, jewelry, art and furniture. Many stores have tire garages, pharmacies,Hearing Aid Centers, optometrists, photo processing and gas stations. Some locations have liquor stores which are usually separate in order to comply with liquor license restrictions. Costco also acts as a broker for services such as investment products and travel including air travel and cruise vacations. They have also introduced an automobile purchasing program where members can purchase new cars at specially arranged prices. Costco has a very generous product return policy that allows customers to return most products indefinitely. Unlike other stores, Costco allows returns of opened media. Many people take advantage of this with DVDs, software and other media. Buyers effectively "rent" the product temporarily by buying and later returning it for a refund. Computers, which most retailers loathe to accept for a refund, have a six-month return period. Even the membership fee is fully refundable at any time. Finally, Costco is well known for its hot dog stands. These began as stand-alone impromptu arrangements outside of warehouses but are now built directly into current warehouses as actual mini-restaurants. As a matter of fact, the price of the hot dog and soda is still the same price as it was when they first opened, $1.50, a price Jim Sinegal has stated will remain indefinitely. The hot dogs used are kosher and the brands used are Sinai Kosher or Hebrew National. The company has added other types of food, such as pizza, chicken bakes, chicken salad, smoothies, churros, pretzels and ice cream. The chicken strips found in chicken bakes are the same chicken strips used in the chicken salads. A yearly event (usually in mid-July) is pizza week, where $3 coupons are distributed for whole pizzas. CriticismCostco tore down the Casino de la Selva in Cuernavaca, Mexico, to build a store there and has faced opposition [1] from TIAA-CREF shareholders as well as its own shareholders [2]. Costco has issued a document [3] clearly leveled at the charges of mural damage and unnecessary tree removal. This page about costco includes information from a Wikipedia article. 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Costco has issued a document [3] clearly leveled at the charges of mural damage and unnecessary tree removal. For further meanings, see Tree (disambiguation). Costco tore down the Casino de la Selva in Cuernavaca, Mexico, to build a store there and has faced opposition [1] from TIAA-CREF shareholders as well as its own shareholders [2]. Trees has more than one meaning:. A yearly event (usually in mid-July) is pizza week, where $3 coupons are distributed for whole pizzas. slang for cannabis. The chicken strips found in chicken bakes are the same chicken strips used in the chicken salads. TreePeople, an environmental nonprofit based in Los Angeles. The company has added other types of food, such as pizza, chicken bakes, chicken salad, smoothies, churros, pretzels and ice cream. Trees (poem), a poem by Joyce Kilmer. The hot dogs used are kosher and the brands used are Sinai Kosher or Hebrew National. As a matter of fact, the price of the hot dog and soda is still the same price as it was when they first opened, $1.50, a price Jim Sinegal has stated will remain indefinitely. These began as stand-alone impromptu arrangements outside of warehouses but are now built directly into current warehouses as actual mini-restaurants. Finally, Costco is well known for its hot dog stands. Even the membership fee is fully refundable at any time. Computers, which most retailers loathe to accept for a refund, have a six-month return period. Buyers effectively "rent" the product temporarily by buying and later returning it for a refund. Many people take advantage of this with DVDs, software and other media. Unlike other stores, Costco allows returns of opened media. Costco has a very generous product return policy that allows customers to return most products indefinitely. They have also introduced an automobile purchasing program where members can purchase new cars at specially arranged prices. Costco also acts as a broker for services such as investment products and travel including air travel and cruise vacations. Some locations have liquor stores which are usually separate in order to comply with liquor license restrictions. Many stores have tire garages, pharmacies,Hearing Aid Centers, optometrists, photo processing and gas stations. It now sells many other products that are more difficult to handle, such as fresh produce, meat, seafood, fresh baked goods, flowers, clothing, books, software, home electronics, jewelry, art and furniture. Initially it preferred to sell only boxed products that could be dispensed by simply tearing the shrinkwrap off a pallet. Over the years, Costco has gradually expanded its range of products and services. Sinegal in 2004, saying "it's better to be an employee or a customer than a shareholder." Sinegal counters that good wages and benefits more than pay for themselves by holding down employee turnover, reducing employee theft and by appealing to a certain percentage of affluent customers who appreciate that the low prices do not come at the workers' expense. Wall Street analyst Bill Dreher of Deutsche Bank criticized Mr. A recent estimate (New York Times, July 17, 2005) puts Costco's average pay at $17 per hour, or 42% higher than Walmart-owned "Sam's Club". These perks are the highest in the industry and especially surprising considering Costco's price-centric sales strategy (similar to Wal-Mart's, a company criticized for its low pay and refusal to offer benefits to most employees). For instance, a cashier with four years of experience can earn more than $40,000 with full benefits, including medical, dental, Rx, disability, and life, and is even entitled to participate in a 401k program and purchase stock options. Costco is noted for providing full benefits and comparatively generous compensation to its employees. This use of float is a major advantage in its own right; Costco is essentially borrowing money from their suppliers with no interest. Since Costco has such high sales volume and rapid inventory turnover, it is able to receive cash from the sale of a large portion of its inventory before it has to pay back its suppliers. This encourages consumers to regularly visit their local warehouse for surprise deals. In many other categories the company constantly seeks the best deals currently available, so products will appear and disappear over short periods of time. In some product categories, the company does not rotate products often, so customers can expect certain brands of snacks or beverages to be in stock indefinitely. Many of the products it stocks are high quality at a reasonable cost instead of inferior quality at a low price. Costco concentrates more on overall value than the lowest possible price for its product range. Rather, stores carry only a few very popular product categories and selected products within each category. Unlike many retailers, stores do not maintain a full range of every product type and every major brand within each product category. Besides frugality, Costco is also famous for its idiosyncratic inventory practices. Costco caps its profit margin on most products at 14% and allows itself slightly higher margins only on its Kirkland Signature store brand (a name derived from its previous headquarters in Kirkland) with a strict 15% profit limit. This contrasts with other retailers who take the additional trouble to break down pallets and stock individual products on shelves. Most products are delivered to the store on shipping pallets, and the pallets are used to display products for sale on the retail floor. The company's warehouses are sparsely decorated, with the exception of colorful marketing banners. The corporate jet is not used unless it is filled to capacity. Costco doesn't have a public relations department either, believing it is unnecessary. In fact, many senior executives, including Costco's CEO, use office furniture that was purchased from the Boeing Company when Costco was started. Costco is able to charge sometimes astonishingly low prices by keeping overhead low, returning savings to consumers. Purchases made with gift cards, called Costco cash also do not require a membership. Purchases made at Costco's website do not require a membership, however a 5% surcharge is added to purchases made by non-members. Memberships must be purchased in advance; the cheapest membership costs $45 for one year. The food court where one can purchase fast food items such as hot dogs and pizza is open to both members and non-members. As a warehouse club, Costco is open to only members and their guests, except for purchases of liquor, gasoline and prescription drugs in some US states due to state law and liquor license restrictions. These goods are usually bulk-packaged and sold primarily to large families, small businesses and small business owners' families. Costco's success is a result of its focus on selling products at low prices, often at very high volume. As of 2005, Sinegal and Brotman act as Chief Executive Officer and President and Chairman, respectively. Costco's closest competitor, Wal-Mart-owned Sam's Club, has two hundred more stores than Costco, yet routinely earns more than $1 billion less in revenues each year. Costco employs about 103,000 full- and part-time employees, and for fiscal year 2004, ended in August, the company's store sales rose 13% to $47.1 billion. As of July 2005 Costco has 456 locations:. Costco has also changed the site of its corporate headquarters from the city of Kirkland, Washington, to Issaquah, Washington. In 1997, PriceCostco changed its name back to Costco, under which the company currently operates. Costco's web site was first introduced in 1995, and it started conducting e-commerce in 1998 at Costco.com. In 1993, Costco and Price Club merged, forming "PriceCostco." The combined company had 206 locations generating $16 billion in annual sales and created the company's current structure. This new venture proved very successful; Costco became the first company ever to grow from zero to $3 billion in sales in less than six years. Its unique model of serving primarily small-business owners proved very successful, prompting James Sinegal and Jeffrey Brotman to open the first Costco warehouse location in Seattle. Costco's first location, opened in 1976 under the "Price Club" name, was housed in a Quonset hut in San Diego. . Costco Wholesale Corporation NASDAQ: COST is the largest membership warehouse club chain in the world, and headquartered in Issaquah, Washington, United States, with its flagship warehouse #1 in nearby Seattle. 4 in Taiwan. 5 in Japan, and. 5 in South Korea,. 16 in the United Kingdom (1 additional store opening soon),. 25 in Mexico,. 65 in Canada,. 336 in the United States and Puerto Rico,. |